FAQ

Why should I choose Fineline Solutions?

We are a licensed, insured and bonded business; all our team members are highly trained to do the best service at the highest standards; our rates are reasonable and affordable; our team is always on time with the scheduled visit; as proud immigrants we offer communication on English, Spanish and Portuguese.; fast response on calls, emails and text messages.

How much will it cost?

Some services may be set with hourly rates or as a whole project, it depends on how many bedrooms and bathrooms will be cleaned, and also on how many extra services will be hired.

Our prices are competitive within the cleaning industry and also affordable.

Do you bring your own cleaning supplies and equipment?

Yes! Our teams do always carry with them everything they can possibly need; if requested, we can use specific products provided by customers, upon approval.

What if something gets damaged on my place?

Our company carry's insurance policy for these cases, you don't have to worry; also, our crew is highly trained and with their experience, rarely something end up getting damaged.

What are the payment forms?

We accept cash, checks and most credit cards. We also do accept Venmo transfers.

Do you service my area?

We serve both King and Pierce counties; if you aren't sure about our coverage on your area, please contact us.

Do I get charged if I need to cancel my appointment?

We understand how life is unpredictable and do not charge if you need to cancel your scheduled visit. If and only if the same customer cancels appointments with less than 48h notice for 3 times in a row, a full clean rate will then be charged.

We kindly ask for a commitment on keeping scheduled days and times as we need to keep our teams schedule busy and organized.

What if I'm not 100% satisfied with the service done?

Please contact us within 24h and we can come back and fix any issues for FREE!

Can I trust the professionals entering my place?

Definitely. All of our team members are background checked and fulfill our strict requirements.